What a custom CRM can hold.
Customer records
Every customer in one place, with their enquiries, quotes, jobs and conversations attached, so nobody has to ask twice.
Quotes and bookings
Turn a request into a quote and a booking without retyping, using your own prices and your own way of working.
Support ticketing
Requests become tracked tickets with an owner and a status, instead of getting lost in a shared inbox.
Stock control
See what you have, what is running low and what has gone out, kept up to date as the work happens.
Customer portals
Give your customers a place to sign in, follow their work and keep their documents, so they ask you less and see more.
Daily reporting
A plain-English summary of what is happening in your business, with anything unusual flagged, without building a spreadsheet.
Shaped around your process.
We start from how your business actually runs, not from a template, so the system fits the way your team already works.
Pay for what you use.
Modular products with clear "from" prices. Start with the part you need most and build up from there.
Yours to keep.
On payment, the code we write for you and the data in your system are yours. Choose a care package, run it yourself, or take it over completely.
From first call to live system.
Free quote
Tell us what you need. You get a full, clear quote before anything goes ahead, with no obligation.
Free design overview
See the look, layout and flow before you commit, so there are no surprises later.
We build it
We design and build your site, CRM or automation, and you review it every step of the way.
Launch and look after
Take a care package, run it yourself, or have it handed over completely. Your call.
Straight answers.
What is a custom CRM?
CRM stands for customer relationship management. It is the place where you keep your customer records, conversations, quotes and jobs together. A custom CRM is built around how your business works, instead of you adapting to how a ready-made product works.
Why not just use an off-the-shelf CRM?
Many ready-made tools charge per user and make you adapt to their way of working. A custom CRM is built around your process and you only pay for what you actually use.
Can it connect to the tools we already use?
Yes. We connect the tools you already use, so information flows between them instead of being copied by hand.
Can you add automation to it?
Yes. A CRM is a good base for automation: enquiries can be read and sorted automatically, quotes can be drafted for your approval, and follow-ups can be prepared for you to send.
Who owns the system once it is built?
You do. On payment, the code we write for you and the data in your system are yours. Hosting and support are charged monthly, and you can cancel with one month's notice and a clean handover.
How do I get a price?
Ask for a free quote. We come back with a written quote covering what we would build, what it costs and how long it would take, with no obligation, and a free design overview before anything goes ahead.
Tell us what you want built.
You get a full quote and a free design overview before anything goes ahead. Prefer to email? Drop us a line and we will get back to you.